For any grievance/dispute contact us :

Email Id : complain@kifs.co.in
Contact No : 079-69240000-9

We strive to provide our users with a delightful experience and best customer support for easy and quick resolution of any query.

Kifs Trade Capital Private Limited is an intermediary and works with different software vendors, payment gateway and other service providers for purpose of stock broking and demat operation related services provided to our investors. We have and we address all issues on best efforts basis to provide a delightful experience to our customers.

Level 1

If a customer has any complaints/grievances/query, the customer can approach our helpdesk support team via call or email on below contact details.

Cell: 079-69240000-9, Email: complain@kifs.co.in

Level 2

If the customer’s query is unsolved after a period of 7 days from date of first raising of the issue/query at Level 1 or if customer is not satisfied with the response provided at Level 1, the customer can raise the issue to grievance redressal team at office below.

KIFS CORPORATE HOUSE, 4th Floor, Beside Hotel Planet Landmark,
Near Ashok Vatika BRTS, Iskon – Ambli Road, Ambli,
Ahmedabad. Gujarat
Pin Code 380054

Level 3

If customer is not satisfied with the response provided at Level 2, the customer can write to the Compliance Officer at:

The Compliance Officer
KIFS CORPORATE HOUSE, 4th Floor, Beside Hotel Planet Landmark,
Near Ashok Vatika BRTS, Iskon – Ambli Road, Ambli,
Ahmedabad. Gujarat
Pin Code 380054
Cell: 079-69240000-9,

Email: apexa@kifs.co.in for Trading
Email: dharmendra.doshi@kifs.co.in for Demat

If the complaint is not resolved at Level 3, or if the customer is not satisfied with Kifs’s grievance redressal, the customer may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at

NSE – https://investorhelpline.nseindia.com/NICEPLUS/

BSE– https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX– https://www.mcxindia.com/Investor-Services
NCDEX– https://ncdex.com/investor-grievances/complaint-registration-form
NSDL – https://www.epass.nsdl.com/complaints/websx

Please quote your Service Ticket / Complaint Ref No. while raising your complaint at SEBI SCORES / Exchange portal.

NOTE:
For Surveillance activities respect to manipulation/fraudulent activities you can mail to NSDL on following mail Id.
report-mktmanipulation@nsdl.com